Support Center

(Please have your Proof of Purchase when calling Buffalo Technical Support)
Technical Support and firmware upgrades for Buffalo products are restricted to the country/region of purchase.
To determine your support details and contact information, please refer to the information below:

NAMECARD KO VIEN_1

Office Address 5th Floor, Housing Building, 299 Trung Kinh, Cau Giay, Ha Noi
Tel (+84.4) 6266-1059
Fax (+84.4) 6266-0685
Web http://www.viettel-distribution.vn/
E-Mail hoant41@viettel.com.vn

Please add following information when you send your inquiries in the e-mail.

  • * Your First/Last Name
  • * Product Name (Product name starts from “TS-**”, “LS-**”, “HD-**” or “W**-” etc.)
  • * Serial Number (14-digits numbers on the products)
  • * Firmware version (if your products are NAS or Wireless)
  • * OS Version